If you are not completely satisfied with your skinofgold.com purchase for any reason, you have 60 days to return it for a full refund (minus the original shipping charges, unless the return was a result of our error).
***Option to Return Skin of Gold is offered as a One-Time per person, per address, or per addressee offer. Subsequent request for return is not valid. A one-time offer only. We do not offer exchanges.
1. Contact Botanical Joy, LLC through the skinofgold.com website or by email, no later than 60 days after the purchase date.
2. When you return your purchase to skinofgold.com by mail within 60 days of the purchase date, we will fully refund your credit card or Paypal account for the price of the item(s).
3. The product and its original package (pump bottle, etc., not shipping material) must be returned. This will be at the customer’s expense, and is required before the refund is issued electronically to the bank card used.
4. Please allow 30 days to process the return and credit your account, or to issue an online store credit.
5. You will be notified via e-mail when your return has been processed.
PLEASE NOTE: It is possible to separate the pump head from the bottle. It is a characteristic of this design. We have chosen this bottle because of its recyclable characteristics and consider such separation of pump-head from the bottle as a destructive act on the part of the user, and is not covered by this warranty. If the pump head is separated from the bottle, pressing on the exposed top of the pump mechanism will dispense the creme adequately, and no product will be wasted.
http://skinofgold.com/contact-us OR 1-888-857-7476
Be sure to have your order number available when you call.
MAIL RETURNS TO:
Botanical Joy, LLC Returns
PO Box 1401
Walled Lake, MI